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Troubleshooting Tips |
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Try These First!
Before you send your camera to us, there are a few
things you might want to check. Many times, your camera problems
can be fixed by checking a few things yourself.
- Are you using good, new batteries? Lithium batteries cannot
be accurately checked using conventional battery checkers--replacement
is the surest way to check them. If your camera uses AA or AAA
batteries, be sure you have a fresh set of Alkaline batteries.
- Are the battery contacts clean? Even a new battery cannot
supply power to your camera if the contacts are not clean. A
cotton swab slightly moistened with rubbing alcohol can clean
most contacts--be sure not to get any alcohol on the camera's
finish, or inside of it.
- Be sure all of the settings, buttons, switches, etc. are
correct. Sometimes the controls can get bumped or played with,
and this can cause your camera to act in unexpected ways.
- Be sure that the film was loaded correctly. Many cameras
have a mark showing how far across you should pull the film when
loading. Pulling it too far across, or not far enough can cause
the loading mechanism to work incorrectly.
- If your camera has a removable lens, is it mounted correctly?
If the lens and body are not correctly coupled, many problems
can occur.
- Is the lens clean? Many focus problems can be cured by ensuring
that the lens is kept clean. This includes any filters you may
have installed, and the AF-sensor panel on the front of the camera,
if so equipped.
If these suggestions don't help,
it may well be time to send your camera in for an estimate.
Click here for a Printable
Estimate Submission Form and Mailing Label.
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